Terms of Use & Privacy Policy for Relovie AB

Last updated: 20 October 2025
By creating an account or using Relovie, you agree in full to this Privacy Policy and the Terms of Use. Relovie values your personal privacy and is committed to protecting your personal data in the best possible way. Our goal is to comply with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR), and to provide you with the highest level of transparency and control over how your information is used.

PART 1: Terms of Use

1. About the Service

Relovie AB (company registration no. 559444-5685) operates Relovie.com – an aggregator for second-hand and refurbished products. We collect products from various online marketplaces and stores into a searchable platform, allowing you to easily search, compare, and monitor used items.
Please note that Relovie is not the seller of any listed products. All purchases are made directly with the respective store or marketplace and are governed by their own terms and conditions. Relovie is not responsible for the content, policies, or management of linked stores. It is the user’s responsibility to review the terms and conditions of each store before making a purchase.
It is not permitted to use the service for commercial purposes without written permission, or to circumvent or manipulate the platform’s functionality.

2. User Account

Certain features, such as saving lists or creating alerts, require an account. You are responsible for ensuring that the information you provide is accurate and that you do not share your login details with unauthorised persons.
Relovie provides features that allow you to share listings, alerts, and lists with others. When you share a link, we generate a unique sharing URL. You are solely responsible for what you choose to share and with whom.
Relovie reserves the right to suspend accounts if misuse, unauthorised use, or breaches of these terms are suspected.

3. Intellectual Property Rights

All content created by Relovie – including structure, code, categorisations, AI tags, design, and logos – is the property of Relovie AB and may not be copied, reproduced, or used without permission.

4. Limitation of Liability

Relovie cannot guarantee that all product information is accurate, as it is sourced from external parties. We are not responsible for, for example, price changes, availability issues, or inaccuracies in product descriptions, nor for any loss or damage arising from purchases made via linked stores, technical issues, temporary outages, or data loss. The service is provided “as is” without warranties of any kind.
Relovie displays listings and information automatically retrieved from external marketplaces and stores. We do not produce this content ourselves and therefore cannot take responsibility for its accuracy, legality, or potentially offensive nature.
However, we strive to maintain a safe and lawful platform and will remove content that we discover or are informed to be in violation of applicable laws or our guidelines.
If you find any suspicious, offensive, or illegal content, please report it to [email protected], and we will handle it promptly.

PART 2: Privacy Policy

1. Who We Are

Relovie AB (company registration no. 559444-5685) is the data controller responsible for processing your personal data.
Website: https://relovie.com
Contact: [email protected]

2. What Personal Data We Collect

a) User Account

The personal data we collect includes your email address, name (if you choose to provide it), and information related to your user account – such as preferences, saved finds, created lists, saved searches, and alerts.
We only collect the data necessary to provide and improve our services. The processing is based on your consent (when you register an account) and our legitimate interest in providing and improving the service.

b) Forms and Contact

If you contact us via a form or email, we store the information you provide (e.g. name, email, message content) in order to handle your request. This data is used solely for the purpose for which you provided it.

c) Cookies and Analytics Tools

We use cookies to enhance user experience and collect anonymised statistics. Cookies are used to:

• Recognise returning visitors
• Measure traffic and user behaviour
• Save your preferences

We use analytics tools such as Google Analytics and Hotjar. These tools collect anonymised data. You can always manage or delete cookies in your browser settings.

d) Embedded Content from Other Websites

Articles and posts on Relovie may contain embedded content (e.g. videos, images, or articles) from other websites. Such content behaves in the same way as if the visitor had visited the originating website directly.

3. Who We Share Your Data With

We only share your personal data with trusted third parties necessary to operate, develop, and maintain our services.
Your data may be processed by:

• Technical hosting and infrastructure partners
• Communication services used for emails and system notifications
• Analytics and feedback tools

We only collaborate with providers that comply with applicable data protection requirements and have data processing agreements in place. An updated list of our suppliers is available upon request.

4. How Long We Keep Your Data

We retain your account information for as long as you have an account with us, or as long as there is a legitimate purpose to keep it – for example, to provide the “My Pages” service or to meet legal obligations. Accounts that have been inactive for an extended period may be deleted as part of our regular maintenance.
You may request deletion of your account and data at any time by contacting [email protected].

5. Your Rights

Under data protection law, you have the right to request:

• Access to your personal data
• Rectification or erasure
• Restriction of processing
• Objection to certain processing activities

We handle each request individually and in accordance with applicable legislation. Please contact us at [email protected].

6. Security and Data Protection

We implement both technical and organisational measures to protect your data, including:

• Encryption (SSL/HTTPS)
• Restricted access to personal data
• Regular security reviews
• Collaboration only with GDPR-compliant providers

7. Automated Decision-Making and Profiling

Relovie does not use automated decision-making in a legal sense. However, we may use your preferences and saved finds to provide personalised recommendations and improve your experience.

8. Changes to This Policy

We may update this Privacy Policy as needed. The latest version is always available at:
https://relovie.com/privacy-policy

9. Contact Details

Data Controller: Relovie AB
Company Registration Number: 559444-5685
Email: [email protected]